Lost emails using IMAP iPad

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Lost emails using IMAP iPad

#1
vitorg Dec 17, 2010 5:13 AM Post in iPad Mail
Lost emails using IMAP iPad Reply Topic

Hi!
I have lost many of my emails on iPad.

1. There is several emails in my inbox folder. I have moved some of them to another custom folders using iPad Mail.
2. Using my mail web interface (yandex.ru) i have moved all emails back to inbox folder and removed empty custom folder.
3. I have updated my inbox folder on iPad.
Result

Several emails are not shown in inbox folder on iPad. But all of them successfully shown at web interface and ThunderBird mail.
Nothing helps, i have tried to close/open->update mail, reboot my iPad, search for lost messages and nothing seems to work - all of these messages are not shown in iPad like it never been there.
iPad WiFi+3G 64Gb iOS 4

nick101:Lost emails using IMAP iPad

Dec 17, 2010 5:13 AM
Lost emails using IMAP iPad Reply

I expect that iPad Mail has somehow lost synchronisation with the IMAP server because of the movement of messages.
I suggest you delete the account on the iPad, and then re-create it - that ought to force a resynchronisation which should resolve the problem. Deleting the iPad account will not affect the messages on the server
MBP 17" 4Gb; iMac 24", 3Gb; Powerbook G4 17", 1GHz, 1Gb;iPhone iPod 80GB Mac OS X (10.6.5) IPad 3G 64, iPhone 4

vitorg:Lost emails using IMAP iPad

Dec 17, 2010 5:13 AM
Lost emails using IMAP iPad Reply

Yep, i suppose this will work, but it is very nasty bug in iOS Mail, i hope that developers reading this forum and it will be fixed, because recreating account each time when i move my letters between folders is bad idea.
iPad WiFi+3G 64Gb iOS 4

nick101:Lost emails using IMAP iPad

Dec 17, 2010 5:13 AM
Lost emails using IMAP iPad Reply

vitorg wrote:
Yep, i suppose this will work, but it is very nasty bug in iOS Mail, i hope that developers reading this forum and it will be fixed, because recreating account each time when i move my letters between folders is bad idea.

I agree. Apple developers dont normally read this forum, but you can leave feedback (which they do read) at
http://www.apple.com/feedback/ipad.html
MBP 17" 4Gb; iMac 24", 3Gb; Powerbook G4 17", 1GHz, 1Gb;iPhone iPod 80GB Mac OS X (10.6.5) IPad 3G 64, iPhone 4

vitorg:Lost emails using IMAP iPad

Dec 17, 2010 5:13 AM
Lost emails using IMAP iPad Reply

Thanks for the link! I have submitted bugreport.
iPad WiFi+3G 64Gb iOS 4

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