Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help

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Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help

#1
Dec 6, 2013 13:03 PM Post in iPad Use
Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help Reply Topic

that they can restore it even though its locked to a passcode and the original person didnt de activate find my phone app.  is this true so i dont waste my time at apple for nothing?  i got so a good deal at bestbuy for the price used but if i have to ill just return it.  thank u

:Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help

Dec 6, 2013 13:03 PM
Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help Reply

Bring it back to Best Buy for a replacement...

:Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help

Dec 6, 2013 13:03 PM
Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help Reply

Without the previous owner's Apple ID and password or getting them to erase the iPhone, there's nothing you can do. I concur with Al; take/send it back to Best Buy.

 

Regards.

:Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help

Dec 6, 2013 13:03 PM
Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help Reply

Nobody but the previous owner can do anything to make that device useable by someone else.  Take it back to BestBuy and hopefully they will begin to get a clue about the merchandise they actually sell and claim to have expertise with.

:Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help

Dec 6, 2013 13:03 PM
Just purchased usedopen item ipad air from bestbuy but still locked to previous owner icloud help Reply

Best Buy should have made sure it was wiped before they sold it, and the original owner should have done the same.

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