IOS 7.1 problem

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IOS 7.1 problem

Mar 20, 2014 3:08 AM Post in iPad Wi-Fi+3G
IOS 7.1 problem Reply Topic

Since upgrading to IOS7 the pptx files that are sent as attachments to e-mails cannot be opened. I get a gray screen and nothing else.

:IOS 7.1 problem

Mar 20, 2014 3:08 AM
IOS 7.1 problem Reply

Try closing the mail app completely and reset the iPad.


To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the mail app then swipe "up" on the app preview thumbnail to close it.


Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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